Shipping policy

Shipping Policy for Affirmation Era by Elle Design

At Affirmation Era by Elle Design, we strive to ensure that your order reaches you in a timely and secure manner. Please review our shipping policy for details on delivery times, costs, and other important information.

Shipping Destinations

We proudly ship our products worldwide. Please note that shipping times and costs may vary depending on the destination.

Shipping Costs

  • Domestic Shipping (within Australia): A flat rate of $10.50 applies to all orders.
  • International Shipping: Costs will be calculated at checkout based on the destination and weight of the package.

Processing Time

All orders are processed within 2-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.

Estimated Delivery Times

  • Australia: 3-7 business days from the date of shipment.
  • International: 7-21 business days from the date of shipment, depending on the destination country.

Please be aware that delivery times are estimates and may be affected by factors outside our control, such as customs processing and postal service delays.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number. This will allow you to monitor the progress of your delivery.

Customs, Duties, and Taxes

For international shipments, please be aware that customs duties and taxes may apply. These fees are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support team at elle.design.qld@gmail.com within 14 days of the expected delivery date. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or need further assistance with your order, please contact us at elle.design.qld@gmail.com. Our team is here to help and ensure a smooth shipping experience.

Thank you for choosing Affirmation Era by Elle Design. We appreciate your business and are committed to delivering your order with care and efficiency.